Your privacy is foundational to how rt888 operates. This Privacy Policy explains what personal data we collect, why we collect it, how we use and protect it, and what rights you hold as a player. We encourage you to read this document in full before creating your rt888 account.
Six principles that define how rt888 handles your personal data — before you read the full legal text below.
rt888 collects only the personal data that is strictly necessary to operate your account, process transactions in Indonesian Rupiah, and comply with our legal obligations. We do not harvest data for the sake of it.
All data transmitted between your device and rt888 is protected by industry-standard TLS/SSL encryption. Sensitive records — including KYC documents and payment details — are stored in encrypted form on access-controlled infrastructure.
You have the right to access, correct, and request deletion of the personal data rt888 holds about you at any time. Our support team processes all data subject requests within 30 days of receipt.
rt888 does not sell, rent, or trade your personal information to third-party marketers or data brokers — ever. Data sharing is limited strictly to service providers, payment processors, and regulatory authorities as required by law.
We clearly document every category of personal data we collect and every purpose for which it is used. If our processing practices change materially, we will notify you by email before any change takes effect.
rt888 retains personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. Account data is deleted or anonymized within 90 days of a verified account closure request.
rt888 is an internationally licensed online gaming and sports betting platform serving players across Indonesia, including those in Jakarta, Surabaya, Medan, Bandung, Bali, Semarang, and Yogyakarta. The platform operates at rt888.club and offers casino games, live dealer tables, slots from studios including Pragmatic Play, NetEnt, Microgaming, and Pocket Games Soft, crash games, fish shooting arcade titles, and a full sportsbook covering BRI Liga 1, the EPL, La Liga, Serie A, Bundesliga, the UEFA Champions League, and international fixtures featuring Timnas Indonesia.
For the purposes of this Privacy Policy, "rt888", "we", "us", and "our" refer to the rt888 platform and its operating entity. "You" and "your" refer to any individual who accesses, registers on, or uses the rt888 platform in any capacity.
As the data controller, rt888 is responsible for determining how and why your personal data is processed. Any questions relating to this Privacy Policy should be directed to our support team at the contact details listed in Section 15.
rt888 collects the following categories of personal data from players. The specific data collected depends on the nature of your interaction with the platform:
When you create an rt888 account, we collect the information you provide directly, including your full legal name, date of birth, email address, and your preferred payment channel (for example, BCA, BRI, BNI, Mandiri, OVO, DANA, GoPay, ShopeePay, or LinkAja). This data is essential to create and maintain your account and is mandatory for registration.
As part of our Know Your Customer obligations, rt888 may request copies of government-issued identity documents (such as your KTP, passport, or KITAS/KITAP), proof of address (such as a utility bill or bank statement dated within the last three months), and documentation confirming ownership of the payment method used for deposits. KYC data is collected when you submit a withdrawal request above applicable thresholds or at any time rt888 determines verification is necessary.
rt888 collects records of all financial transactions conducted through the platform, including deposit amounts, withdrawal requests, bonus credits, wagering activity, and account balance history — all denominated in Indonesian Rupiah (IDR). We do not store your full bank account numbers or e-wallet PINs; payment authentication is handled directly by the relevant payment service provider.
When you access rt888, our systems automatically collect technical data including your IP address, browser type and version, operating system, device type, screen resolution, referring URL, and session timestamps. This data is used for security monitoring, fraud prevention, and platform optimization.
We collect data about how you interact with the rt888 platform, including the games you play, the sports markets you access, the duration of your gaming sessions, the features you use, and the pages you visit. This data helps us personalize your experience and identify potentially problematic gambling patterns as part of our responsible gaming obligations.
When you contact rt888 through live chat, email, or any other support channel, we retain a record of the communication including the content of your messages, the date and time of contact, and the outcome of any support request or dispute. This data is retained to maintain service quality and resolve any future disputes or claims.
| Data Category | Examples | Mandatory? |
|---|---|---|
| Registration Data | Name, date of birth, email address | Yes — required for account creation |
| KYC / Identity Data | KTP, passport, proof of address | Yes — required for withdrawal processing |
| Financial Data | Deposit/withdrawal records, wagering history, IDR balance | Yes — generated automatically on use |
| Technical Data | IP address, browser, device type, session logs | Yes — collected automatically |
| Usage Data | Games played, session duration, feature interaction | Yes — collected automatically |
| Communications Data | Live chat logs, email correspondence | Only when you contact support |
The majority of personal data rt888 holds is provided directly by you — during account registration, during the KYC verification process, when you make a deposit or withdrawal request, when you contact our support team, and when you participate in promotions or complete surveys.
rt888 automatically collects technical and usage data each time you visit or use the platform. This data is collected through server logs, session tracking software, and cookies (see Section 7 for our full Cookies policy).
In certain circumstances, rt888 receives personal data about you from third parties. These third parties include:
rt888 processes your personal data on the following legal grounds:
rt888 uses the personal data we collect for the following purposes:
rt888 does not sell, rent, license, or otherwise commercially transfer your personal data to any third party for that party's own marketing or commercial purposes. This is an absolute commitment and is not subject to any exception.
rt888 shares your personal data with third parties only in the following limited circumstances:
rt888 may share aggregated, de-identified statistical data (for example, overall player activity trends or regional game popularity data) with business partners, research firms, or industry bodies. Such data cannot be used to identify any individual player and is not considered personal data for the purposes of this Privacy Policy.
Cookies are small text files placed on your device when you visit the rt888 platform. They allow rt888 to recognize your device on return visits, maintain your session state, and collect usage data to improve platform performance and security.
| Cookie Type | Purpose | Duration |
|---|---|---|
| Strictly Necessary | Session management, authentication, fraud prevention, security token maintenance | Session / up to 24 hours |
| Functional | Remembering language and display preferences, game lobby state | Up to 12 months |
| Analytics | Measuring page performance, feature usage, error tracking (processed by internal analytics tools only) | Up to 13 months |
| Marketing | Tracking campaign performance and attributing registrations to promotional sources (only where you have consented) | Up to 30 days |
You can control and manage cookies through your browser settings. Most modern browsers allow you to block or delete cookies, or to notify you when a cookie is being set. Please be aware that disabling strictly necessary cookies will prevent the rt888 platform from functioning correctly — in particular, you will not be able to log in or maintain a game session without session cookies enabled.
rt888 does not embed third-party advertising network trackers (such as Meta Pixel, Google Ads remarketing tags, or TikTok Pixel) on its platform. Analytics processing is performed internally or through data-processor tools that operate under rt888's instruction and do not share your data with their own advertising ecosystems.
rt888 retains personal data for the periods set out below, after which data is permanently deleted or irreversibly anonymized:
| Data Category | Retention Period | Reason |
|---|---|---|
| Account Registration Data | Duration of account + 90 days post-closure | Account management and dispute resolution |
| KYC / Identity Documents | 5 years from last transaction | Anti-money-laundering legal obligation |
| Financial Transaction Records | 5 years from transaction date | Financial reporting and legal compliance |
| Technical and Device Logs | 12 months | Security monitoring and fraud investigation |
| Usage and Behavioral Data | 24 months | Responsible gaming monitoring, personalization |
| Support Communications | 3 years from last interaction | Dispute resolution and service quality |
| Marketing Consent Records | 3 years from consent or opt-out | Regulatory record-keeping |
Where rt888 is required by law to retain data for a longer period than stated above, the legal obligation takes precedence. Upon expiry of the applicable retention period, data is deleted or anonymized in a manner that makes re-identification impossible.
rt888 implements a comprehensive set of technical security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. These measures include:
Access to personal data is restricted on a strict need-to-know basis. All rt888 staff and contractors who handle personal data are subject to confidentiality obligations and receive data protection training as part of their onboarding and annual refresher programs. Vendors who process personal data on rt888's behalf are subject to contractual data processing agreements that require equivalent security standards.
In the event of a personal data breach that poses a risk to the rights and freedoms of affected players, rt888 will notify affected individuals within 72 hours of becoming aware of the breach, to the extent that this is reasonably practicable. The notification will describe the nature of the breach, the categories of data involved, the likely consequences, and the steps rt888 has taken or will take to address the breach and mitigate its impact.
As an rt888 player, you have the following rights with respect to your personal data. You may exercise any of these rights at no cost by contacting our support team via live chat or by emailing [email protected]. All requests will be acknowledged within 5 business days and resolved within 30 calendar days.
The rt888 platform is strictly for adults aged 21 years and older. rt888 does not knowingly collect, process, or retain personal data from individuals under the age of 21. If you are a parent or guardian and believe that a minor under your care has accessed or registered on the rt888 platform, please contact our support team immediately at [email protected]. rt888 will investigate the matter promptly and, where confirmed, will close the account and delete all associated personal data without delay.
rt888 employs age verification as a mandatory step during the account registration process. Players are required to confirm that they are 21 years of age or older at the point of registration, and identity documents submitted during KYC verification are checked to validate the declared date of birth. Accounts where a player is found to be under 21 will be suspended immediately, all funds held pending investigation, and the matter reported to the relevant authorities where required by law.
rt888 operates on globally distributed infrastructure. This means that personal data collected from players in Indonesia may be stored or processed on servers located outside Indonesia, including in jurisdictions where data protection laws may differ from those applicable in your home country.
Where rt888 transfers personal data internationally, we ensure that appropriate safeguards are in place to protect that data to a standard equivalent to the protections described in this Privacy Policy. These safeguards include:
By using the rt888 platform, you acknowledge that your personal data may be transferred internationally as described in this section, subject to the safeguards outlined above.
The rt888 platform may reference or provide access to third-party services such as game software operated by Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Pocket Games Soft. While these providers operate game content within the rt888 environment, their own privacy practices are governed by their respective privacy policies.
rt888 does not embed links to external third-party websites within its platform. However, if you navigate away from rt888 to any external domain, rt888 accepts no responsibility for the privacy practices or data security of those external websites. We strongly encourage you to review the privacy policy of any website you visit outside of rt888.club.
rt888 reviews this Privacy Policy periodically and reserves the right to update it at any time to reflect changes in our data processing practices, applicable law, or platform functionality. When material changes are made to this Privacy Policy, rt888 will notify registered players by email to their registered address no fewer than seven days before the revised policy takes effect.
The date of the most recent revision is displayed prominently at the top of this page. Your continued use of the rt888 platform after the effective date of any revision constitutes your acceptance of the updated Privacy Policy. If you do not agree with the revised policy, you must cease using the platform and may request account closure in accordance with the Terms and Conditions.
Minor editorial changes that do not affect the substance of the Privacy Policy (such as formatting corrections or clarifications that do not alter processing practices) may be made without notice.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way rt888 processes your personal data, please contact us through any of the following channels:
Now that you understand how rt888 protects your personal data, dive into the platform with peace of mind. From slots and crash games to live sportsbook markets covering BRI Liga 1 and Timnas Indonesia, everything you need is here — safe, secure, and fast.